Terms & Conditions
Last Updated: 30-october-2023
Welcome to Diva Beauty Nation (www.divabeautynation.com). Our website, www.divabeautynation.com, is owned and operated by Diva Beauty Nation. Whether you’re accessing our site from a computer or a mobile device, including iOS or Android applications, these Terms of Use govern your interaction with our platform. Regardless of your means of access, these Terms of Use apply to your use of our site and your conduct.
The term ‘Diva Beauty Nation’ or ‘us’ or ‘we’ refers to the owner of the website whose registered/operational office is A-109, First floor, Rajhans plaza, Ahinsa khand-1, Indirapuram, Ghaziabad, Uttar pradesh, Pin Code: 201014. The term ‘you’ refers to the user or viewer of our website.
Please take a moment to familiarize yourself with our terms and conditions before browsing our website or making any purchases. By using our website and making a purchase, you agree to abide by and be bound by the following terms and conditions.
By simply accessing or using the platform, you are acknowledging, without limitation or qualification, your acceptance of these Terms of Use and the Policies, regardless of whether you have read them in detail. Your decision to access, browse, or otherwise use the platform signifies your unequivocal agreement to all the terms and conditions outlined in this agreement. Therefore, we strongly urge you to carefully read this agreement before proceeding. If you disagree with any of the terms laid out in the Terms of Use or the Policies, we kindly request that you refrain from using the platform. Please ensure that your access to this platform and any materials available on it is in compliance with the legal requirements of the jurisdiction from which you access or view the platform or such materials.
DIVA BEAUTY NATION retains the sole, unilateral right to modify the particulars contained in the Terms of Use or the Policies at any time and without prior notice to its users. In the event that DIVA BEAUTY NATION decides to make changes to the Terms of Use or Policies, these modifications will be posted on the Site, along with an updated date. Any such change or modification to the Terms of Use and the Policies will become effective immediately upon their posting on the Site. Your continued use of the Platform following these modifications to the Terms of Use and Policies constitutes your acceptance of the revised Terms of Use and Policies, regardless of whether you have read them in detail. Therefore, it is advisable to periodically review these Terms of Use, our Guidelines and Rules, and any other applicable policies, including their respective dates, to fully understand the terms and conditions that govern your use of the Site.
The use of this website is subject to the following terms of use:
-
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
-
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
-
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
-
You may not create a link to this website from another website or document without Diva Beauty Nation’s prior written consent.
-
Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
1. Product Information
- Authenticity: We take pride in offering beauty products from top brands in the industry. We guarantee the authenticity and quality of all the products we sell. Our products are sourced directly from certified distributors.
- Product Descriptions: While we make every effort to provide accurate and up-to-date product descriptions and information, we do not warrant that product descriptions or other content on our website are error-free. If you believe a product received is not as described, please refer to our returns and refunds policy.
2. Orders and Payments
- Order Placement: When you place an order on our website, you are making an offer to purchase the products in your cart. We reserve the right to accept or reject any order at our discretion.
- Payment: We accept various online payment methods for your convenience. Payments are processed securely through trusted payment gateways. We do not offer cash on delivery as a payment option.
- Pricing: Prices of products are subject to change without notice. The price you see at the time of placing your order is the final price you will be charged.
3. Shipping and Delivery
- Shipping Times: We strive to process and ship orders promptly. Shipping times may vary depending on your location and product availability. Estimated delivery times will be provided during the checkout process.
- Shipping Fees: Shipping fees are calculated based on the weight of your order and your location. You can view shipping costs during the checkout process.
- Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.
4. Returns and Refunds
- Return Policy: We want you to be satisfied with your purchase. If you are not completely happy with your order, please refer to our dedicated “Returns and Refunds” policy for instructions on how to initiate a return.
- Refunds: Upon receiving your returned item and inspecting it, we will process your refund to your original payment method. Please allow a reasonable amount of time for the refund to be reflected in your account.
5. Privacy and Security
- Privacy Policy: Your privacy is important to us. We collect, use, and protect your personal information in accordance with our privacy policy. Please review our “Privacy Policy” to understand how we handle your data.
6. Intellectual Property
- Trademarks and Copyrights: All content on our website, including text, images, logos, and product names, is protected by intellectual property rights. You may not use, reproduce, or distribute our content without prior written permission.
7. User Accounts
- Account Creation: To enhance your shopping experience, you may create a user account on our website. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- Account Termination: We reserve the right to suspend or terminate your account if we suspect any fraudulent activity or violation of our terms and conditions.
8. Product Availability
- Product Availability: While we strive to maintain sufficient stock of all products listed on our website, product availability may change without notice. In rare cases, an item may be out of stock after you place an order. In such cases, we will promptly notify you and offer alternatives or a refund.
9. Reviews and Ratings: You may have the option to leave product reviews and ratings. By submitting a review, you agree that it is accurate, unbiased, and does not violate any applicable laws or regulations. We reserve the right to moderate and remove reviews that do not meet our guidelines.
10. Intellectual Property
- User-Generated Content: If you submit user-generated content, such as reviews, comments, or images, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute that content on our website and other marketing materials.
11. Website Access and Use
- Website Access: We grant you a limited, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes.
- Prohibited Activities: You may not use our website for any unlawful or prohibited purposes, including but not limited to spamming, hacking, or transmitting harmful code.
12. Severability: If any part of these terms and conditions is deemed unenforceable, the remaining provisions will continue to be valid and enforceable.
13. Entire Agreement: These terms and conditions constitute the entire agreement between you and Diva Beauty Nation regarding your use of our website and the purchase of products.
14. Contact Us: If you have any questions, concerns, or need assistance, please don’t hesitate to contact our customer support team. We are here to help.
- Email: beautyteam@divabeautynation.com
- Address: A-109, First floor, Rajhans plaza, Ahinsa khand-1, Indirapuram, Ghaziabad, Uttar Pradesh, Pin Code: 201014
By using our website and making a purchase, you acknowledge that you have read, understood, and agreed to our terms and conditions. These terms and conditions may be updated from time to time, and any changes will be posted on this page. It is your responsibility to review these terms periodically.
Thank you for choosing DIVA BEAUTY NATION for your beauty needs. We look forward to serving you!